TARIFFS AND GENERAL TERMS OF SERVICE FOR CHINA-BOX AIR PARCEL (CHINA WAREHOUSE - UA WAREHOUSE)

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CHINA-BOX SERVICE TARIFFS (AIR)

Standard Tariff * 4,00$ 8,00$ 15,00$ 15,00$ 14,50$ 14,50$ 14,00$

Standard Tariff *

0,01 - 0,2 kg 4.00$
0,2 - 0,5 kg 8.00$
0,5 - 1 kg 15.00$
1 kg 15.00$
2 kg 14.50$
3 kg 14.50$
5 kg + 14.00$

"Safety" Insurance Service *

від 0,1 до 0,5 kg 1.50$
від 0,5 до 1 kg 2.50$
від 1 до 2 kg 2.50$
від 2 до 3 kg 2.50$
від 3 до 5 kg 2.50$
від 5+ kg 2.50$

NOTES

* Consolidation – is the combining of multiple boxes (incoming tracking numbers) into one parcel. If the number of boxes (incoming tracking numbers) exceeds three, they may be packed into an additional box, which will increase the parcel's weight due to the additional packaging. In addition, consolidation may increase the volume of the parcel.* Deconsolidation – is the splitting of one box (incoming tracking number) into several separate parcels.

RULES

- Delivery prices for parcels arriving to service users after March 1, 2025: Liability terms for parcels shipped from China until May 1, 2025 - link. The rules and terms of liability set out below apply to parcels shipped from China after February 23, 2025.

1

When calculating the delivery cost, in addition to the weight of your goods, also take into account the weight of the packaging.

2

When repacking cargo into several parcels or consolidating different parcels into one, the delivery cost increases by $0.2 per kilogram.

3

When using the additional insurance service "Security," delivery within Ukraine is paid separately.

4

Liability under the "Standard" tariff covers the loss of parcels due to the organization's fault in the following cases: loss of parcels at the warehouse in China, loss during transportation by road to or from airports, loss at transit warehouses. Compensation is provided according to the value specified in the applications but not more than $10 per 1 kg. In case of loss of goods by the airline, compensation is up to $20 per 1 kg but not more than specified in the applications. The client can increase the compensation amount by additional insurance based on the value of goods specified in the applications. If the value of goods exceeds $20 per 1 kg, confirmation of payment for the goods according to the specified value is required. Inflated value of goods is not accepted for compensation and in this case the compensation amount will not exceed $20 per 1 kg. The organization is not liable for the loss of goods in Europe due to their delay/confiscation by customs or law enforcement authorities of European countries.

5

When choosing the “Bezpeka” insurance service, the organization bears additional responsibility for the loss of parcels in Ukraine and China for any reasons, except for mismatch of parcel contents with what was declared before shipment, shipment of prohibited goods, losses due to catastrophes, natural disasters, or military actions. The insurance service does not cover the loss of goods in Europe due to their delay/confiscation by customs or law enforcement authorities of European countries. If the value of goods exceeds $20 per 1 kg, confirmation of payment for the goods in accordance with the stated value is required. Deliberately inflated value of goods is not accepted for compensation, and in this case the compensation amount will not exceed more than $20 per 1 kg.

6

Delays in delivery due to customs inspections in transit countries, China, and Ukraine are not considered lost parcels, and the organization is not responsible for such cases.

7

We send you parcels in the same packaging and condition in which they arrived at our warehouse. If you wish to reduce the volume of packaging and excess weight of boxes in order to lower the shipping cost, please select the corresponding additional service in the request. Terms of service: cost - $1/kg, the service is provided for boxes weighing from 1 kg. For boxes weighing less than 1 kg, the possibility of providing the service is discussed individually. If you order this service and the original product packaging or the product itself is damaged during delivery, we are not responsible for such damage.

8

Please note: packaging is important for preserving the product! As part of additional services, it is prohibited to remove branded packaging in order to preserve the product's appearance and prevent damage for the following items: framed and leather bags, leather footwear (sandals, shoes, boots, leather sneakers, etc.). For fabric, sports bags, and sneakers, it is permitted to remove the outer and branded packaging.

9

When sending parcels weighing from 0.1 to 0.5 kg, prices are indicated per parcel. For parcels weighing over 0.5 kg, the price is calculated in increments of 0.01 kg.

10

The "Standard" tariff includes the cost of parcel delivery within Ukraine via Nova Poshta. The declared value can be increased for an additional fee. In case of loss of the goods, compensation is provided in accordance with Nova Poshta's rules. When using the additional "Security" insurance service, delivery within Ukraine is paid separately.

11

If a parcel contains items without the optional "Safety" insurance service and additionally with this service, the delivery cost is calculated with the "Safety" insurance service for the entire parcel.

12

Parcels may be inspected by customs authorities in China, Ukraine, and transit countries. Detection of goods with trademarks/marks protected in these countries in the field of intellectual property leads to the payment of fines and/or the goods may be seized without providing supporting documents. The Organization is not responsible for such cases. The Organization is not responsible for delivery delays due to inspections of goods by customs authorities.

13

We send you parcels in the packaging and condition in which they arrived at our warehouse. Responsibility for damage to the goods or their original packaging is accepted only if a preliminary inspection of the goods and the "Additional Packaging" service were ordered. The cost of the "Additional Packaging" service depends on the goods, their weight, and the existing packaging, and is considered individually in each case.

14

Always indicate product trademarks. Check trademarks for intellectual property protection.

15

If you need to check the quality of the original packaging, please let us know in advance. We will inspect the goods at our warehouse in China and agree on the shipping terms with you to avoid damage. Please note that inspection, coordination, and repackaging will increase the final delivery time.

Money transfers

You can contact us

for consultation on organizing an efficient transfer

funds for goods to China.

We will advise you on how to make the payment efficiently.

Pay attention when sending with the "China-Box" service:

ЗВЕРНІТЬ PLEASE NOTEУВАГУ

!

If the parcel value exceeds 150 euros, the goods are subject to taxation during customs clearance. We recommend splitting the goods into several parcels to avoid unnecessary costs.

!

To confirm product prices, payment confirmation documents for the goods are used, and in some cases a link to the product on Chinese websites will suffice. Keep the product link.

!

If it is necessary to ship goods in different parcels, you must send your orders to the warehouse already prepared or fill out requests in such a way that the warehouse can split your shipment into different parcels.

!

If you have discovered a shortage or found parcels that came to you by mistake (not your tracking numbers), immediately call the managers for verification. We accept calls during business hours from 9:00 to 18:00.

!

Checking the parcel at home will not allow verification, so claims will not be accepted. While you are at Nova Poshta, we verify with you by the weight of the total parcel, by the weight of each tracking number, and by the photo of the available tracking numbers.

!

When you receive your goods at Nova Poshta, you need to immediately check the parcel for the presence of the tracking numbers specified in the table. If you check, then only at Nova Poshta upon receipt!

Warehouse China 510000 Guangzhou:

Warehouse address in English: Warehouse 95 (Ground floor), Liuhua St, Bldg. 45, Liwan District, Guangzhou City, Guangdong Province, 510000 China

Name, customer code and phone number of the recipient at the warehouse in English: Mr. Lu, MP K ХХХХХХ,13580472778

Warehouse address in Chinese: 广东省广州市荔湾区流花路45号首层95号库 510000 中国

Name, client code and recipient's phone number at the warehouse in Chinese: 陆生 MP K ХХХХХХ 13580472778

Price for delivery is calculated by actual weight, but with surcharges for density

DENSITY

Density for cargo: 167 kg per 1 m³. Density calculation formula: parcel weight divided by volume in meters (H * L * W). Volume is measured by the largest extreme parts of the parcel.

$

Surcharge for all tariffs at densities up to 41 kg/m³ is available upon request.

$

Surcharge for all tariffs at a density of 61–90 kg/m³ is 3$ per kg/m³ (Insurance service "Safety" 3$).

$

Surcharge to the Standard tariff for density 131-150 kg/m³ is $1.5 (Insurance service "Safety" $1.5).

$

Surcharge for all tariffs at a density of 41–60 kg/m³ is $4.5 per kg/m³ (Insurance service "Safety" $4.5).

$

Surcharge to the Standard tariff at a density of 91-130 kg/m³ is $2.5 (Insurance service "Safety" $2.5).

$

Surcharge to the Standard tariff for density 151-167 kg/m³ is 1$ (Insurance service "Safety" 1$).

LIABILITY TERMS (CHINA-BOX SERVICE) for parcels shipped from China before May 1, 2025.
×

Liability covers the loss of parcels caused by MPS Express in the following cases:

  • - loss of parcels at the warehouse in China;
  • - loss during road transportation to or from airports;
  • - loss at transit warehouses.

Compensation is based on the value stated in the applications. If goods are lost by the airline, compensation is up to $20 per 1 kg. The customer may increase the compensation amount by purchasing additional insurance.

Parcels may be inspected by customs authorities in China, Ukraine, and transit countries. If goods bearing trademarks or marks protected by intellectual property laws in these countries are found, fines may be imposed and/or the goods may be seized without supporting documents being provided. MPS Express is not liable for such cases.

MPS Express is not liable for delivery delays caused by customs inspections.

If parcels are delayed or confiscated by customs authorities, or if additional customs charges are imposed, MPS Express does not reimburse these costs.

When the Security insurance service is selected, MPS Express assumes additional liability for the loss of parcels in Ukraine and China for any reason, except where the parcel contents do not match the information declared before shipment, prohibited goods are shipped, or loss results from disasters, natural hazards, or military action.

The Security service requires mandatory insurance equal to 3% of the value of the goods, but not less than US $1 per 1 kg of weight.

Delivery delays caused by customs inspections in transit countries, China, or Ukraine are not considered parcel loss, and MPS Express is not liable for such cases. If a customs-related delay lasts 2.5 months and the goods are located in Europe or Ukraine, the terms and possibility of returning the goods to China or handing them over to the customer in Europe may be agreed upon at the customer's request.

We ship parcels in the packaging and condition in which they arrive at our warehouse. Liability for damage to goods or their original packaging is accepted only if a preliminary inspection and the Safe Packaging service were ordered. The cost of Safe Packaging depends on the goods, their weight, and the existing packaging, and is assessed individually.

Depending on the tariff or type of goods, MPS Express may require payment for transportation before the parcels arrive in Europe.

If the quality of the original packaging needs to be checked, notify us in advance. We will inspect the goods at the warehouse in China and agree the shipping terms with you to prevent damage. Please note that inspection, approval, and packaging corrections will increase the final delivery time.

If no advance notice is provided and packaging and goods protection recommendations are not followed, we are not liable for damage occurring during transportation.

As part of additional services, packaging may be removed only under the following conditions: branded packaging must not be removed from leather footwear (sandals, shoes, boots, leather sneakers, etc.) in order to preserve the product's appearance and prevent damage. Branded packaging must not be removed from structured leather bags in order to avoid deformation or damage. Outer and branded packaging may be removed from fabric bags, sports bags, and sneakers.

* Please note:

If the value of the goods exceeds $20 per 1 kg, proof of payment matching the declared value is required. MPS Express may request additional information to verify the value where payment was made by someone other than the customer or parcel recipient, or where the amount or payment method does not confirm that the payment relates to those goods. Deliberately or mistakenly overstated values are not accepted for compensation. In such cases, compensation will not exceed $20 per 1 kg and may be lower based on the market value of the goods.

Providing false information about parcel declarants or recipients, being unable to verify them, or being unable to provide their documents is considered the provision of false information. Loss of parcels for these reasons is not an insured event and is not compensated.

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